Thermoregulation technology
Emma has developed a premium range with Diamond degree technology, which, by containing granite particles, absorbs excess heat and provides quality sleep.
Hybrid Mattress
Hybrid means that it is a mix of foam and spring and is best for sleepers that tend to sweat.
Foam Mattresses
Our foam mattress is mainly made out of memory foam which are the best for easy sleepers.
Top german quality!
It is not the cheapest mattress but when you will know why when you purchase it. The mattress quality is just amazing. Even the product related services, staff and delivery are all top notch! Would definitely recommend this to anyone who's looking for a top quality mattress!
Katherine Ma
Helps with my spinal injury
I had a spinal injury a few years ago that causes me to have constant back pain. My co-worker suggested to try Emma. I bought the Emma mattress after much research and I must say I am satisfiedd. I feel like I sleep healthier in my daily life. I couldn't be happier with my purchase.
Eric L.
Best mattress full stop.
Great service, quick delivery and everything on point. Amazing mattress, pillows and the weighted blanket is out this world! so so heavy but breathable and comfy
Danny Mernilo
Fantastic 100 night trial offering
I was a little skeptical to purchase mattresss online. But after much research and given Emma's brand reputation and promises - the 100 night trial - I decided to give the mattress a go! The mattress is so comfortable that I don't want to return it. I really love the concept of the trial, without it, I would have never purchased it and would never find a mattress so suitable for me!
Fiona
sleeping better than before
After switching to emma, i feel that my sleep pattern has improved progressively.
Tana wong
Good service
The process of ordering to receiving the mattress was seamless. Delivery was quick! I think Emma really invest a lot in enhancing customer experience which explains the good services!
Joey Fong
Great Support
I never expect a memory foam mattress could be soft yet providing great support at the same time till I found Emma mattress. It has been helping me with my back pain that I am suffering from recently without needing me to sacrifice on the soft texture that I have always enjoyed.
Kevin Chan
Love it!
The mattress was very comfortable. The softness is exactly what im looking for but still very supportive. I have no problems with the heat trapping problem that some people described of. Delivery was also quick!
Janice tan
Back pain no more!
My back pain has improved significantly after changing to the emma mattress. My husband has also seen an improvement. We are happy with our purchase.
Marta Goodridge
Not kidding about the ease of unboxing
I have watched a couple of the unboxing video before making the purchase. I live alone and was not comfortable about moving my mattress myself. I ordered a queen super and it was extremely easy to unbox. Really comfortable!
joy cheung
Best sleep ever
Very pleased by my purchase. The mattress is extremely comfortable! Should have bought the emma sooner!
Freddy zhao
Emma mattresses are exactly what you should buy
Elegant and well made , coming in different firmness which was needed for me . Great value for money and my sleep has improved since I have this mattress
Simon
Very happy customer
its made such a difference to my nights sleep, very comfortable. Definitely good value for money would, I recommend it to my sister and she brought one too
dawn
Only mattress I will ever buy
This was the second Emma mattress we have purchased. Absolutely fantastic product and the best mattress I have ever had. It is also such good value. We have been using our first mattress for 4 years now and it has not sagged or become misshapen, it is just like new. Would not hesitate to recommend.
Lady Gainsford
quick and easy delivery. good nights sleep
easy to unpack . have sleep on it for a few weeks , but sleep is much improved with less aches and pains getting up in the morning
Brian S
It's simple. You can test the Emma mattress for 100 days to decide whether or not you are satisfied with our product. If you realize that Emma is not the right mattress for you, simply contact our customer service team ([email protected]) or call us at +852 5808 0220 to arrange a pick-up. We will give you a refund for 100% of the purchase price.
However, we do ask that you give yourself time to get used to your new mattress so we recommend testing your Emma for at least 3 - 4 weeks before sending it back. You can apply for a refund 21 days after receiving the mattress, as it takes some time for your body to adapt to a new mattress, especially if you are more used to box spring mattresses. You can apply for a refund 21 days after receiving the mattress, as it takes some time for your body to adapt to a new mattress, especially if your body is more used to box spring mattresses. Please be reminded that 100-day trial is only applicable for Emma Original, Emma Hybrid, Emma Diamond, and Emma Zero Gravity, not including toppers, beds, pillows, and accessories, and only limited to one mattress per address.
Kindly be advised that the completion of the return is required within 10 working days following the expiration of the 100-day period, failing which the return will not receive approval.
The 100-day trial period begins on the date of receipt.
The 100-day trial is only available in Hong Kong.
You can apply for a refund 21 days after receiving the mattress, as it takes some time for your body to adapt to a new mattress, especially if you are more used to box spring mattresses.
To request a return or exchange, please provide a valid order receipt (such as an invoice or order confirmation email).
Kindly be advised that the completion of the return is required within 10 working days following the expiration of the 100-day period, failing which the return will not receive approval.
If you want to change to a different size, when the price of the changed size is higher than the original purchased size, you need to pay for the difference; if the price of the replaced size is lower than the original purchased size, we will return the difference to you (the mattress must be unopened) .
Mattresses must be returned in good condition with no damage or stains. If the mattress is damaged due to improper use, we may refuse to accept the return request. We do not resell returned mattresses, all recycled mattresses will be donated to charity as much as possible.
If your order contains gifts, all gifts must be returned together. If the gift is not returned, the price of the gift will be deducted from the refund.
Each customer can only return or change mattress size once, and each delivery address can only return one mattress. If you have purchased multiple mattresses, we can only accept returns for one mattress. If you have ever returned or replaced the mattress, the 100-day trial period will no longer apply.
The return address must match the shipping address at the time of purchase.
The 100-day trial period is only available for Emma Original, Emma Hybrid, Emma Diamond, and Emma Zero Gravity mattresses.
The 100-day trial period does NOT apply to toppers, beds, pillows, and accessories.
The above terms are only applicable to the specified mattress products purchased online. Customers who purchase the above specified mattress products through Emma dealers can also enjoy a 100-day trial, but the details of the program depends on the retailer. Please beware of the individual retailer's terms and conditions.
100 Night Trial terms and conditions:
The trial period starts on the day you receive the mattress.
You are entitled to return the mattress after 21 days of the mattress arrival because it takes time for your body to get used to a new mattress.
A valid proof of order (e.g. The invoice or order confirmation email) is required for the return or exchange of the mattress.
Kindly be advised that the completion of the return is required within 10 working days following the expiration of the 100-day period, failing which the return will not receive approval.
If you wish to change the size of your mattress thereafter, we will charge you (if you would like a larger size) or refund you (if you would like a smaller size) the price difference. However, the change of size is only possible if the mattress has not been fully opened.
To be entitled to return, the returned mattress must be in a reasonably good condition. This means that the mattress should not suffer any damages or stains, otherwise refund may not be granted.
We only offer the 100 night trial to every delivery address in Hong Kong once. One delivery address only entitles to one mattress return, which means that in case of multiple mattresses purchase for one address, the address owner can only return one mattress. This also means that if a person has already bought and returned a mattress, the trial will not be offered again on his future purchases, even if he purchases another mattress model.
If you have receive a promotional gift along with your mattress purchase, the gift shall be returned as well, should you wish otherwise, please write to us at [email protected] or call us at +852 5808 0220 and inform us of your decision.
100 Night Trial is only applicable to Emma Original Mattress, Emma Hybrid Mattress, Emma Diamond Mattress, and Emma Zero Gravity Mattress.
100 Night Trial does NOT apply to toppers, beds, pillows, and accessories.
The above terms are only applicable to the specified mattress products purchased online. Customers who purchase the above specified mattress products through offline retailers can also enjoy the 100-day trial, but the terms of refund and return depends on individual retailers .