With 9 million+ Happy Users and over a million reviews!
Top german quality!
It is not the cheapest mattress but when you will know why when you purchase it. The mattress quality is just amazing. Even the product related services, staff and delivery are all top notch! Would definitely recommend this to anyone who's looking for a top quality mattress!
Katherine Ma
Helps with my spinal injury
I had a spinal injury a few years ago that causes me to have constant back pain. My co-worker suggested to try Emma. I bought the Emma mattress after much research and I must say I am satisfiedd. I feel like I sleep healthier in my daily life. I couldn't be happier with my purchase.
Eric L.
Best mattress full stop.
Great service, quick delivery and everything on point. Amazing mattress, pillows and the weighted blanket is out this world! so so heavy but breathable and comfy
Danny Mernilo
Fantastic 100 night trial offering
I was a little skeptical to purchase mattresss online. But after much research and given Emma's brand reputation and promises - the 100 night trial - I decided to give the mattress a go! The mattress is so comfortable that I don't want to return it. I really love the concept of the trial, without it, I would have never purchased it and would never find a mattress so suitable for me!
Fiona
sleeping better than before
After switching to emma, i feel that my sleep pattern has improved progressively.
Tana wong
Good service
The process of ordering to receiving the mattress was seamless. Delivery was quick! I think Emma really invest a lot in enhancing customer experience which explains the good services!
Joey Fong
Great Support
I never expect a memory foam mattress could be soft yet providing great support at the same time till I found Emma mattress. It has been helping me with my back pain that I am suffering from recently without needing me to sacrifice on the soft texture that I have always enjoyed.
Kevin Chan
Love it!
The mattress was very comfortable. The softness is exactly what im looking for but still very supportive. I have no problems with the heat trapping problem that some people described of. Delivery was also quick!
Janice tan
Back pain no more!
My back pain has improved significantly after changing to the emma mattress. My husband has also seen an improvement. We are happy with our purchase.
Marta Goodridge
Not kidding about the ease of unboxing
I have watched a couple of the unboxing video before making the purchase. I live alone and was not comfortable about moving my mattress myself. I ordered a queen super and it was extremely easy to unbox. Really comfortable!
joy cheung
Best sleep ever
Very pleased by my purchase. The mattress is extremely comfortable! Should have bought the emma sooner!
Freddy zhao
Emma mattresses are exactly what you should buy
Elegant and well made , coming in different firmness which was needed for me . Great value for money and my sleep has improved since I have this mattress
Simon
Very happy customer
its made such a difference to my nights sleep, very comfortable. Definitely good value for money would, I recommend it to my sister and she brought one too
dawn
Only mattress I will ever buy
This was the second Emma mattress we have purchased. Absolutely fantastic product and the best mattress I have ever had. It is also such good value. We have been using our first mattress for 4 years now and it has not sagged or become misshapen, it is just like new. Would not hesitate to recommend.
Lady Gainsford
quick and easy delivery. good nights sleep
easy to unpack . have sleep on it for a few weeks , but sleep is much improved with less aches and pains getting up in the morning
Brian S
A true worry-free sleeping experience.
FAQ - Popular Question
Emma Hybrid Mattress consists of six layers:
A soft Emma UltraDry cover that ‘breathes’, preventing stuffiness from ruining your sleep.
An adaptable layer works with AeroFoam to relieve pressure and reduce motion transfer for out-of-this-world comfort.
MemoryAdapt Foam adapts to your unique shape of your body and evenly distributes your weight across the mattress for total relaxation
The durable SupportBase foam provides you with the right level of firmness–without the dips and sinks. Lay back and move freely until you’ve found your best sleep position.
A mattress with 7 different zones (head, shoulders, upper back, lower back, hips, thighs, and feet) of infinity springs, each of which provide a specific type of support for the different parts of your body.
An anti-slip UltraDry bottom cover keeps your mattress perfectly positioned on the bed, all night every night.
In combination, the layers provide optimal ergonomic support and ensures spinal alignment. Additionally, Emma mattress adapts perfectly to any type of sleep position (i.e. side, stomach and. back) regardless of body weight, and provides premium cooling comfort while ensuring its durable stability. Our zero-motion technology alleviates motion transfer so that you won't be disturbed by your partner at night.
We have worked extremely hard to find and develop the perfect composition for our Emma mattress and the optimum balance between support and comfort, suitable for everybody types and sleep position. While most customers are very satisfied with the Emma mattress, there are of course exceptions. That is why we offer you our 100-day-stress-free sleep trial so you can decide for yourself.
Emma Original and Hybrid are 25cm high, Emma Diamond is 23cm and Emma Zero Gravity is 27cm high.
Yes, it is. Simply flip the mattress to match your preference. If you prefer the feeling of sinking sightly into the mattress or the feeling of sleeping on clouds, simply ensure that the Airgocell foam layer is the top layer. But if you prefer a much firmer and supportive feeling in bed, simply flip the mattress and ensure that the supportive HRX foam layer is the top layer.
Yes, the Emma mattress cover is treated with revolutionary Purotex® technology, weaving microcapsules of natural probiotics into the fabric structure. These natural probiotics not only clean up allergens in your mattress but also absorb humidity. But if you prefer a more comprehensive cover that is hypoallergenic, dust-mite proof, and water proof, it is advisable to check out the Emma antimites protector. It contains 100% natural probiotics that can effectively clean up allergens and is water proof.
It's simple.
You can test the Emma mattress for 100 days to decide whether or not you are satisfied with our product. If you realize that Emma is not the right mattress for you, simply contact our customer service team (support@emma-mattress.hk or at +852 5808 0220) to arrange a pick-up date. We will give you a refund for 100% of the purchase price and take care of the return cost.
However, we recommend that you try out the mattress for 3 to 4 weeks before contacting us as we all know our body needs time to adjust to a new mattress. Please be reminded that 100-day trial is only applicable for Emma Hybrid, Emma Diamond, Emma Zero Gravity mattresses, and is NOT applicable to toppers, beds, pillows, and accessories, and only limited to one mattress per address.
Our mattress are sold in 20 countries on 3 continents. Different countries have different preferences for mattress size. Sorry that we do not have the customzied service for the mattresses, please refer to the website for avaliable size checking: https://www.emma-mattress.hk/en/. The mattress model and quality are exactly the same around the world. So you don't have to worry!
Once your order has been successfully placed, we'll process your order as soon as possible. Generally, you'll receive your packages all in one delivery unless under special circumstances which we will call to notify you. One day prior to the delivery, you'll receive a call from our logistic partner to schedule your preferred time. As such, please ensure that the contact number you provide us or to our retailer is accurate. If you will not be in town during the delivery period, we ask that you provide a second contact person number. If our logistic partner is not able to contact you to get an affirmation regarding the delivery time and date, your mattress will not be delivered on the day itself even if it's scheduled. If that's the case, please contact us. Our standard delivery takes place between 9 am to 6 pm, from Monday to Friday. If you're unavailable on the weekdays, we'll be able to arrange for the package to be delivered to you on Saturday. Alternatively, you can have your lobby receptionist to sign the delivery for you. If you choose to do so, please contact us in advance so that we can notify our partner to leave your package at the reception and to confirm your authorization. If none of those options can meet your needs, we may be able to schedule a night time delivery for you. If you do require this service, please inform us in advance. However, we cannot guarantee that this service can be provided each time. Please note that if you'd agreed on a delivery date and time with our logistic partner and decided to change afterwards, there would be an additional charge of not less than $450 HKD. To avoid this, please contact our logistic partner or our customer support at 5808 0220 as soon as possible.
The Emma mattress is suitable for all bed frames, making it is a low-maintenance mattress. Emma mattress is designed to fit every lifestyle. It is able to lay on any surface, even on floors, as long as the surface is clean and dry.
We however, recommend using our Emma Signature Bed to enjoy the optimal supporting force and pressure relief that Emma mattress provides.